■Intelligent Water Operations, Powered by the Cloud

Real-time monitoring of device operation status. For devices that have been in alarm for a long time, users can be notified via phone call about the need for action and receive guidance on how to handle the alarm. Alarm information can also be sent to users through WeChat, mobile apps, SMS,phone calls, or emails.

Users can log in to the mobile app at any time to check the device operation status and related parameters. Each device is assigned a dedicated account. Users can log in via mobile or computer to access the configuration interface and perform remote operations and parameter adjustments.

For maintenance needs, users can submit service requests through the after-sales section of the mobile app. Users can submit repair requests for device faults through the mobile app. Cloud platform administrators receive the requests in real-time to arrange for timely resolution.

Establishing a cloud platform enables bidirectional management of equipment, allowing both users and manufacturers to jointly monitor device status. This facilitates prompt resolution of device issues and faults, streamlining the after-sales maintenance process.

The platform monitors daily operational data, analyzing metrics such as power consumption, operational efficiency, and product yield. This enables timely maintenance and repairs, adjustments to processes, and minimizes equipment downtime. By achieving optimal control and sharing information with customers, users gain deeper insights into equipment performance, aiding in real-time project adjustments.